Refund Policy

Last updated: 4/14/2026

1. Refund Eligibility

We offer a 14-day refund policy for our Dynamic Product PrestaShop plugin. If you are not satisfied with our product, you can request a refund within 14 days of your initial purchase.

2. Refund Process

To request a refund, please contact our support team at support@cartaprod.com with your order details. We may ask for feedback to help us improve our product.

3. Exceptions

Refunds are not available for renewals or if the product was purchased through a third-party marketplace that has its own refund policy.

4. Processing Time

Once approved, refunds are processed within 5-10 business days. The time it takes for the funds to appear in your account depends on your payment provider.

5. Contact Us

If you have any questions about our Refund Policy, please contact us at support@cartaprod.com.